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Privacy Statement

RAMM is a service provided by Exeter City Council (ECC). ECC makes every effort to safeguard the privacy of its website visitors. This policy explains the website data processing practices of ECC.

What information do we collect?

In some areas, we may ask you to register your name and email address. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests. We will send you a copy of any completed form via e-mail for your records, using the address you have given us.

What do we use personal information for?

If you choose to complete any of our on-line forms, we will use your personal information to deal with your request. This may mean we need to pass your details on to third party service providers who are contracted to Exeter City Council in the course of dealing with your request. These third parties are obliged to keep your details securely, use them only to fulfil the request and will dispose of the details when the request is complete.

We will not pass your details to anyone else or use them for marketing purposes unless we have already told you we will at the point of collection.

Subject Access Requests

Under the Data Protection Act 1998, you can make a formal request for the following information:

  • clarification that your personal data are being processed by the Council
  • a description and copies of such personal data
  • the reasons why such data are being processed
  • details of to whom they are or may be disclosed

Museum information

Opening times

Monday – closed (including bank holidays)
Tuesday to Sunday 10am – 5pm
Free admission
Visiting us link:


The Royal Albert Memorial Museum & Art Gallery (RAMM)
Queen Street

Phone: 01392 265858